Privacy Policy

Chris George Dean Laser Clay Ltd trading as Elton Giant Mazes (“We”) is committed to protecting and respecting your privacy. We NEVER sell any data to third parties and never will.

This policy together with our Website Terms of Use and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting eltonmazes.co.uk you are accepting and consenting to the practices described in this policy.

All devices our emails are accessed on have antivirus software and are password protected. This means that we are protecting your data as much as possible at every step of its usage. All mailing lists only consist of people who have asked to be on them through our MailChimp sign-up forms. Anyone on a mailing list can unsubscribe at any point and no further data will be stored.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Chris George of Dean Laser Clay Ltd, 23-25 Foxes Bridge Road, Forest Vale Industrial Estate, Cinderford, Glos GL14 2PQ

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you

● Information you give us. You may give us information about you by filling in forms on our site eltonmazes.co.uk or by corresponding with us by phone, e-mail, social media, in person, or otherwise. This includes information you provide when you subscribe to our mailing lists, use contact forms, and when you report a problem with our site. The information you give us may include your name, email address and phone number, financial and credit card information, personal description, and details.

● Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

● Technical information, including internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

● Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (Such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

● Information we receive from other sources. We are also working closely with third parties (Including PayPal, Google Analytics, search information providers, and Ticketing Hub) and may receive information about you from them. Payment details - We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds. You can find information about payment service providers’ privacy policies and practices on their websites.

Mailing Lists

If you have chosen to join one of our mailing lists by using a sign-up form on the website or requested the link via email, we use a third-party company called MailChimp to deliver those emails. We gather statistics around email opening and clicks to improve our emails. For more information, please see MailChimp’s privacy notice. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our email or by emailing our data protection officer Chris George at eltonmazes@gmail.com . Please confirm which mailing list you would like to be removed from if you have signed up for multiple.

When signing up to a mailing list, we ask for your name and email address. We do this so that we can see we are talking to the correct person. Our mailing list will have full details of why you would be wanting to join, what you can expect, and why on the sign-up form which you can read before completing. We do not pass any data on to any other companies.

Using the booking form

If you use the booking form on the website and click “Submit” then your data will be received by us in the form of an email. This data will be your name, email, phone number, and address. All data requested is purely for us to be able to respond to your booking inquiry. You will not be added to any mailing list (unless you sign up to one through our sign-up forms - see above). Your data will be stored within our emails in order for us to refer to it and action it to help with your booking.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We only use Google Analytics for this purpose.

Uses made of the information

We use information held about you in the following ways:

Information you give to us. We will use this information:

● To carry out our obligations arising from any contracts entered into between you and us to provide you with the information, products, and services that you request from us;

● To provide you with information about other goods and services we offer that are similar to those that you have already purchased/used or enquired about;

● To provide you with information about goods or services we feel may interest you. If you are a new or existing customer, we will only contact you via electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you do not want us to use your data in this way, please inform our data controller Chris George on eltonmazes@gmail.com

● To notify you about changes to our service;

● To ensure that content from our site is presented in the most effective manner for you and your computer. Information we collect about you We will use this information:

● To administer our site and for internal operations, including troubleshooting, data analysis, research, statistical and survey purposes;

● To improve our site to ensure that content is presented in the most effective manner for you and your computer;

● To allow you to participate in the interactive features of our service when you choose to do so;

● As part of our efforts to keep our site safe and secure;

● To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

● To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Disclosure of your information

We may share your information with selected third parties including:

● Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with [them or] you.

● Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. [We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 100 men aged under 25 have clicked on their advert on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in GL1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wished by displaying their advertisement to that target audience).

● Analytics and search engine providers that assist us in the improvement and optimization of our site.

We may disclose your personal information to third parties:

● In the event that we sell or buy any business assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

● If Elton Giant Mazes or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
● If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of website use found on eltonmazes.co.uk and other agreements; or to protect the rights, property, or safety of Elton Giant Mazes, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology]. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at eltonmazes@gmail.com

Our site does contain links to and from the websites of our partnered networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Personal Data breach process

We have a duty to report certain types of personal data breaches to the relevant supervisory authority. Should this occur, we will notify them within 72 hours of becoming aware of the breach, where feasible. If the breach is likely to result in a high risk of adversely affecting individuals’ rights and freedoms, we will also inform those individuals without undue delay. We will be required to keep a record of any personal data breaches, regardless of whether we are required to notify.

Our details

This website is owned and operated by Chris George. Our registered office is: 23-25 Foxes Bridge Road, Forest Vale Industrial Estate, Cinderford, Glos GL14 2PQ

You can contact us: (a) by post, to the postal address given above; (b) using our website contact form (c) by telephone, on the contact number published on our website (d) by email, using the email address eltonmazes@gmail.com

Our Data protection officers’ contact details are: Chris George eltonmazes@gmail.com